PRIVACY / VB STILLS
We only use information reasonably needed to respond to enquiries, deliver creative work, run the studio and meet our legal responsibilities. VB Stills does not sell clients’ personal information.
VB Stills respects the privacy of visitors, prospective clients and clients. This policy explains what personal information may be collected, why it is collected, how it is used, stored and shared, and the rights individuals have regarding their information.
Business: VB Stills / Data controller: Veronika Bodinger / Contact: info@vbstills.com
This policy is intended to describe our approach under the UK General Data Protection Regulation and related UK data-protection legislation.
Depending on how you interact with us, VB Stills may collect:
Name
Email address
Company or brand name
Website and social-media information
Telephone number if voluntarily supplied
Project enquiries, campaign briefs and project requirements
Booking information
Budget information
Billing and invoice information
Client communications
Files, product images, logos, brand guidelines and other assets supplied for a project
Website usage information where analytics or cookies are enabled
Technical information such as device, browser and IP information where collected by website or service providers
VB Stills only collects information reasonably necessary to communicate with clients, manage enquiries, provide creative services and operate the website and business.
Information may be collected when someone:
Completes an enquiry or contact form
Books a discovery call
Communicates by email or social media
Becomes a client or sends project files and campaign information
Pays an invoice
Visits or interacts with the VB Stills website
Information may also be provided through third-party services used for bookings, email, payments, file storage and business administration.
We may use personal information to respond to enquiries, arrange discovery calls, prepare project proposals and quotations, create contracts and invoices, deliver agreed creative services, communicate about active projects and manage client relationships.
Store project records and process payments
Improve the website and services
Maintain business and financial records
Meet legal, tax, accounting or regulatory requirements
Protect VB Stills against fraud, misuse or legal claims
VB Stills does not sell clients’ personal information.
Depending on the situation, VB Stills may process personal information because:
It is necessary to take steps before entering into a contract
It is necessary to fulfil a contract with a client
It is required to meet a legal obligation
There is a legitimate business interest in operating and improving VB Stills, where appropriate
The individual has provided consent where consent is required
VB Stills may use trusted third-party providers to operate the business. These may include services for:
Website hosting and forms
Google Calendar or similar scheduling services
Email, cloud storage and file sharing
Invoicing, accounting and payment processing
Analytics and customer communication
Creative-production software and AI-based creative tools
Third-party providers may process information only as necessary to provide their respective services and may have their own privacy policies.
VB Stills specialises in AI-assisted creative production. Where necessary for an agreed project, client-supplied assets may be processed using creative software and AI-enabled production tools.
Examples of project materials may include:
Product photographs and packaging imagery
Logos and other brand assets
Creative references and campaign materials
We take reasonable steps to avoid unnecessarily submitting confidential or personal information into creative AI systems. Clients should avoid providing unnecessary personal, confidential or sensitive information within project files.
Some technology, cloud or software providers may process information outside the UK. Where applicable, VB Stills will rely on appropriate legal mechanisms and safeguards required by UK data-protection law. This section is kept general because the safeguards used may depend on the provider and service involved.
Information is retained only for as long as reasonably necessary for:
Completing projects and maintaining client relationships
Business administration
Accounting and tax requirements
Resolving disputes
Meeting legal obligations
Different categories of information may have different retention periods.
We use reasonable organisational and technical measures to protect personal information against unauthorised access, loss, disclosure or misuse.
No internet or digital-storage system can be guaranteed to be completely secure, so please take care when sending information online.
The VB Stills website may use cookies or similar technologies.
Essential cookies — required for the website to work.
Optional cookies — such as analytics, advertising or other tracking technologies.
Where consent is legally required, non-essential cookies should not be activated until the visitor has made their choice.
VB Stills may send marketing communications only where there is an appropriate lawful basis to do so. People can unsubscribe or request that marketing communications stop at any time.
Submitting a contact form does not automatically sign someone up for marketing.
Depending on the circumstances, individuals may have rights relating to their personal information, including the right to:
Request access
Request correction
Request deletion
Request restriction of processing
Object to certain processing
Request transfer of your information where applicable
Withdraw consent where processing is based on consent
Requests can be made by contacting info@vbstills.com.
If you have concerns about how VB Stills handles personal information, please contact VB Stills first at info@vbstills.com. We will do our best to understand and address the concern.
People in the UK also have the right to raise a concern with the Information Commissioner’s Office.
VB STILLS